Shipping and Delivery
Shipping & Delivery
We aim to deliver all mainland UK standard orders within 7-10 working days of order being placed. However, during busy periods we cannot guarantee standard delivery orders to arrive within the 7 working days.
Whilst we make every effort to deliver goods on the day we specify, we cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale.
Please note our products will require signature on delivery.
Some postal addresses in Northern Ireland, some offshore islands and some remote areas of Great Britain may not be covered by our normal delivery services and so we may have to contact you to advise you of extra postal charges.
We will deliver the Products ordered by you to the address, which you give for delivery when you make your order. If any of the details you have given us in your delivery address are incorrect, we are not liable for any items, which have not been received. If you require us to send out your item to a different address after it has been returned then there may be a charge for posting it out again.
You may specify a delivery address, which is different from your billing address, if, for example, you would like us to deliver the Products directly to the recipient.
We do deliver worldwide. If you are outside the UK, please just enter your address and change the country when specified. International orders may be subject to import duties and taxes, which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
Products ordered within the UK that are not received within 7 working days of the date on which you ordered them, we shall have no liability to you unless you notify us by email at firstname.lastname@example.org of the problem within 10 days of the date on which you ordered the products.
We reserve the right to wait up to 21 working days from the date of dispatch before replacing an undelivered item.